Dispatcher/Admin Role

Job summary 

We are looking for a reliable Dispatcher to act as a communication point for our technicians. The ideal candidate must be an excellent communicator and work well in a team environment. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. The ideal candidate will have advanced Microsoft Excel experience.

Responsibilities 

  • Address problems and requests by transmitting information or providing solutions

  • Monitor the route and status of field technicians to coordinate and prioritize their schedule

  • Communicate with technicians/customers and adjust schedules base on availability

  • Maintain contact with drivers throughout their shifts and address any routing issues they might have

  • Update customers on the status of their deliveries including any delays that occur

  • Other duties as requested

 The candidate must have a high school diploma or equivalent, possess a valid driver’s license and be able to pass a motor vehicle and criminal background check, along with a drug screen.

Skills/Qualifications

  • Tech-savvy with knowledge of Email, Chat and multi line phone system

  • Fast typing with some experience in data entry helpful

  • Proficient in English (oral and written)

  • Outstanding organizational and multitasking abilities

  • Active listener with excellent communication skills

  • Sound judgement and critical thinking

  • High school diploma

Benefit Conditions:

  • Waiting period may apply

Schedule:

Tuesday through Saturday

Hours per week: 30-40

Work Remotely

  • No

Job Types: Full-time, Part-time

Salary: $15.00 - $18.00 per hour

Benefits:

  • 401(k) matching

  • Dental insurance

  • Health insurance

  • Paid time off

  • Retirement plan

Disclaimer: This job description is not an all-inclusive list of all responsibilities associated with the job and is subject to change.

By signing below, I am stating that I have read, understand and that I can meet the above requirements for employment with Crystal Clear Communications.

Ready to Apply? Apply here, or send your resume to jobs@cccmaine.com